Terms and Condations
- All communications by you and one of Holiday Egypt Tours Sales team; to be finalized with all details mentioned and agreed as per the final tour itinerary
- Can book any one of our package or day tour online by sending a booking request on the selected package or day tour or can request to plan your trip by sending us an inquiry with all your requested dream tour and one of the sales team will provide options and advice
- All bookings must be made through one of Holiday Egypt Tours sales person of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.
- Can book any one of our package or day tour online by sending a booking request on the selected package or day tour or can request to plan your trip by sending us an inquiry with all your requested dream tour and one of the sales team will provide options and advice
- All bookings must be made through one of Holiday Egypt Tours sales person of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.
Individual Bookings:
50% deposit of total package price is required at the time of booking during normal season. The balance is due four weeks prior to arrival date. We accept wire transfer or Visa.
Group Bookings:
50% deposit of total tour package price is required at the time of booking for groups. The balance is due four weeks prior to arrival date. We accept wire transfer or Visa.
50% deposit of total package price is required at the time of booking during normal season. The balance is due four weeks prior to arrival date. We accept wire transfer or Visa.
Group Bookings:
50% deposit of total tour package price is required at the time of booking for groups. The balance is due four weeks prior to arrival date. We accept wire transfer or Visa.
Persons under 18 may book any of our tours only if they are traveling with a parent or legal guardian. There can be no exceptions to this policy.
0yrs – 1.99 yrs Free of charge
2 yrs– 5.99 yrs 25 % of total cost of tour
6yrs – 11.99 yrs 50% of total cost of tour
12 yrs + Are considered adults – full cost of tour
If your tour package includes domestic flights an extra supplement for your child may apply.
0yrs – 1.99 yrs Free of charge
2 yrs– 5.99 yrs 25 % of total cost of tour
6yrs – 11.99 yrs 50% of total cost of tour
12 yrs + Are considered adults – full cost of tour
If your tour package includes domestic flights an extra supplement for your child may apply.
If you have any special requests or needs, please inform us of your request at the time of your booking. We will accept your personal requests with your understanding that we will make every effort to comply however, we cannot guarantee that we can meet your specific needs or request.
Our prices are determined according to different seasons, package contents and accommodation class i.e., budget, tourist, deluxe or luxury.
We provide all clients with a local representative to meet you at airports / train or bus stations & cruises as well as a licensed tour guide for your tours, unless stated it is not included in your package.
We reserve the right to change hotel / cruise accommodation at any time, but we assure any changes will be made to the same or better category of hotel / cruise available at that time.
Travelers are responsible to hold a valid passport, entry visa, travel documents and to meet health requirements upon arriving to Egypt. For more information please contact the nearest Egyptian embassy.
We will make every effort to ensure that all travel arrangements and services associated with the tours in your program will be carried out as specified. However, in some instances we do not have direct control over the provision of services by suppliers and we do not accept liability for errors and omissions of such suppliers.
• We cannot be held responsible for any travel delays that occur before your arrival to Egypt.
• During your stay in Egypt we will not be held responsible for delays caused by technical issues, strikes, bad weather, or any reason beyond our control. In some cases, also we may be forced to alter the tour itinerary to accommodate such unforeseen delays and/or changes. In this case, no refunds will be given for alterations unless you miss one of your tours.
• Refunds for Unused Services
In case you choose to decline any tours or service no refund will be paid for unused services included in your tour. Our suppliers including Nile cruises, airlines, transportation companies, tour guides do not refund us so our company will not be able to refund you.
• During your stay in Egypt we will not be held responsible for delays caused by technical issues, strikes, bad weather, or any reason beyond our control. In some cases, also we may be forced to alter the tour itinerary to accommodate such unforeseen delays and/or changes. In this case, no refunds will be given for alterations unless you miss one of your tours.
• Refunds for Unused Services
In case you choose to decline any tours or service no refund will be paid for unused services included in your tour. Our suppliers including Nile cruises, airlines, transportation companies, tour guides do not refund us so our company will not be able to refund you.
All cancellations must be made in writing to us prior to your departure date. A cancellation fee will be charged based on the percentage of the total tour price. In the event that you should cancel after your departure date, no portion of the tour price will be refunded.
25% of total package price will be applied as a cancellation fees in case of canceling your booking 60 -30 days or less prior your arrival date.
50% of total package price will be applied as a cancellation fees in case of canceling your booking 29-15 days or less prior your arrival date.
75% of total package price will be applied as a cancellation fees in case of canceling your booking 14-8 days or less prior your arrival date.
100% of total package price will be applied as a cancellation fees in case of canceling your booking 07 days or less before the date of the tour.
We highly recommend you have travel insurance in the event you have delays or cancellations with your travel plans.
Except Peak Period: Christmas & New Year from & Easter holidays .
* Flight cancellation policy will be different than the tour cancellation fees and as per the airline policy .Some flight bookings are non-refundable as per the airline policy.
50% of total package price will be applied as a cancellation fees in case of canceling your booking 29-15 days or less prior your arrival date.
75% of total package price will be applied as a cancellation fees in case of canceling your booking 14-8 days or less prior your arrival date.
100% of total package price will be applied as a cancellation fees in case of canceling your booking 07 days or less before the date of the tour.
We highly recommend you have travel insurance in the event you have delays or cancellations with your travel plans.
Except Peak Period: Christmas & New Year from & Easter holidays .
* Flight cancellation policy will be different than the tour cancellation fees and as per the airline policy .Some flight bookings are non-refundable as per the airline policy.
We act as a tour operator only. Our tours and arrangements are our sole property and cannot be reproduced in any form. In addition, we will not be held liable for any loss, damage, injury, delay, or any other irregularity that may be occasioned by any defect in any vehicle, accident, or any other form of error or default of any company and/or person engaged in conveying passengers, carrying out the arrangements of the tour, or otherwise in connection therewith.
Information & Recommendation:
We highly recommend you to obtain travel insurance prior to your departure.
A baggage allowance of approximately 20 kilograms per person is permitted on international and domestic flights.
We recommend that you obtain an international driver’s license prior to your departure, if you intend to drive.
We highly recommend you to obtain travel insurance prior to your departure.
A baggage allowance of approximately 20 kilograms per person is permitted on international and domestic flights.
We recommend that you obtain an international driver’s license prior to your departure, if you intend to drive.
For packages that include international airfare, please note that air tickets are NON-REFUNDABLE AND NON-CHANGEABLE and/or subject to heavy penalty for any changes in name, date, etc.
International airfares included with some of our tours or added based on your request, are based on nonrefundable non-changeable and fares even if it is a business class or first class, which are offered at steeply discounted rate to you. If you must change or cancel your international airline reservations after we have issued your airline tickets, you will be responsible for any and all airline rebooking fees or cancellation penalties, which may equal the full original cost of the ticket(s).
Any airline ticket issued by a given airline, during your tour, will be considered the sole contract between the airline and the passenger name appearing on the ticket.
International airfares included with some of our tours or added based on your request, are based on nonrefundable non-changeable and fares even if it is a business class or first class, which are offered at steeply discounted rate to you. If you must change or cancel your international airline reservations after we have issued your airline tickets, you will be responsible for any and all airline rebooking fees or cancellation penalties, which may equal the full original cost of the ticket(s).
Any airline ticket issued by a given airline, during your tour, will be considered the sole contract between the airline and the passenger name appearing on the ticket.
To participate in certain tours, you need to be physically fit. We strongly recommend you read and understand the above as well as the terms and conditions posted on our website www.queenegypttours.com that may apply to my specific booking, and agree to abide by them.
Please note that we are not responsible for luggage damage/ loss, transportation or flight delay and duty of checking or verifying any and all passport, visa, vaccination or other entry requirements for each destination, and all safety and security conditions during the length of the proposed travel, including but not limited to Accidents, Heath issues, Sickness, dangers from diarrhea, food poisoning, and any other food-borne illnesses, and that travelers assume the duty of taking steps to avoid or counteract these and other illnesses which are among the inherent risks in foreign travel.
Please note that we are not responsible for luggage damage/ loss, transportation or flight delay and duty of checking or verifying any and all passport, visa, vaccination or other entry requirements for each destination, and all safety and security conditions during the length of the proposed travel, including but not limited to Accidents, Heath issues, Sickness, dangers from diarrhea, food poisoning, and any other food-borne illnesses, and that travelers assume the duty of taking steps to avoid or counteract these and other illnesses which are among the inherent risks in foreign travel.